Despite the additional cost involved, Lily saw it as an investment in her health; a decision that quickly proved valuable when she had unexpected knee replacement surgery in late 2016.
Complications with the procedure led to a number of follow-up visits to hospital and a lengthy rehabilitation process including countless physiotherapy sessions.
Thankfully, her private cover provided the support she needed throughout her recovery, allowing her to undergo the procedure within a month of her diagnosis and covering the costs involved with the surgery and rehabilitation period that followed.
Having private cover meant Lily was able to avoid lengthy wait times for surgery and cover her costs after surgery as well.